by Scott Klein on May 7, 2012
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If you’ve purchased a new or used vehicle from your local car dealer in the last 30 years or so, you might have noticed 
a charge on the buyers order that didn’t make a hole lot of sense. The name could be a variation of Dealer Service Fees, DOC Fees (Documentation Fees), Dealer Preparation Fee, or the like. So a couple of questions first: First, do the fees cover in terms of the dealers expenses? Secondly, how much are the fees? And lastly, do you have to pay the fees? [click to continue…]
by Scott Klein on May 3, 2012
If you’ve bought vehicles from your friendly neighborhood car dealer over the years, you’ve undoubtedly heard the term “Low Ball.” What exactly is a “low ball” and how does it come into play when purchasing a new vehicle? Quite frankly, low ball is a term that can give a dealer a bad name and reputation.
However if the low ball is executed by the right salesperson it can also sell them more vehicles for the dealership. It all boils down to this: Do they want to sell more cars and chance a bad reputation, or possibly lose some deals and perhaps save their reputation? I think some dealers think they’ll get a bad reputation no matter what they do by nature of the business. “So what if a few more people talk trash about us, but at the same time we’ll sell more vehicles?” For many dealers it’s all about the bottom line, and if they can increase the bottom line in a positive fashion then low balling a customer is part of their everyday business. [click to continue…]
by Scott Klein on April 6, 2012
In the annals of trading your current vehicle in for the new car that you’ve had your heart set on, you’re probably heard 
different verbiage in terms of your trade vehicle. There are basically 3 different terms that swirl around a car dealership when it comes to trade-ins. The 3 are as follows: Trade Value, Trade Allowance and A.C.V (aka, actual cash value). The question is, “what’s the difference between the three, or is there a difference between the three?” [click to continue…]
a charge on the buyers order that didn’t make a hole lot of sense. The name could be a variation of Dealer Service Fees, DOC Fees (Documentation Fees), Dealer Preparation Fee, or the like. So a couple of questions first: First, do the fees cover in terms of the dealers expenses? Secondly, how much are the fees? And lastly, do you have to pay the fees? [click to continue…]
